Terms of service

Last Updated: 1 June 2026

www.limner.co.uk is a site operated by Faeber Art Limited, trading as Limner (referred to here as “The Seller”, "we", or "our"). Our company number is 16687201 and our VAT number is 510 0352 61.

These Terms of Sale and any other Terms/Policies referred to in these Terms, such as our Privacy Policy apply between you (“The Buyer”) and us.

Service Availability

Our site is intended primarily for use by people resident in the UK. We do however also accept orders from individuals resident in some other, non-UK, European Union member states. Please note that our shipping rates, delivery and returns policies differ according to whether you are resident in the UK mainland, non-mainland UK or another European Union member state.

Your status

By placing an order through our site, you warrant that:

(a) you are legally capable of entering into binding contracts

(b) you are at least 18 years old

(d) you are accessing our site from the UK or another European Union member state.

How the contract is formed between you and us

After placing an order, you will receive an email from us confirming that your order has been accepted (Order Confirmation).

The contract between us (Contract) will only be formed when we send you this Order Confirmation.

The Contract will relate only to those Products whose order we have confirmed in the Order Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the order of such Products has been confirmed in a separate Order Confirmation.

Privacy

By placing an order with us, you agree that we are authorised to store and provide any relevant personal information to trusted third parties to verify, fulfil and deliver your order and consent to the provisions of our Privacy Policy.

To learn more about how we collect, use and share your data, review our Privacy Policy.

Price & Payment

Payment Methods

By placing an order for a product or service on our website, you permit us or our payment partners to charge your credit card, debit card or other payment method chosen, for the total amount of your order, including shipping charges and tax.

Price

The price of any Products will be as quoted on our site from time to time, except in cases of obvious error.

These prices include VAT unless otherwise stated.

Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an Order Confirmation.

Despite our best efforts, it is possible that some of the Products listed on our site may be incorrectly priced. We endeavour to verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product's correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you an Order Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mis-pricing.

Custom Quotes

Where you have contacted us directly for a custom quote, then any custom quotes generated manually by our team are valid for 30 calendar days from the point we send them to the contact details you supplied.

On rare occasions where a quote has been generated incorrectly we will inform you of any price changes immediately. You agree that we are not bound by that incorrect price.

Packing & Shipping

Prices displayed on our site do not include shipping, unless otherwise stated. Prices for shipping and packaging are presented in your cart before placing an order. These prices may vary depending on your chosen shipping destination.

Delivery & Dispatch

Defects & Damages

If your goods are defective or incorrect you should contact us at hello@limner.co.uk within 14 calendar days of accepting delivery, so we can arrange to have the product(s) collected and remedied at our own expense. We shall not be held liable for third-party costs associated with the rectification of quality issues or replacement products unless otherwise agreed. In addition to your consumer rights, you will be given the option to have the product(s) replaced at no charge to you. Your failure to inform us after 14 calendar days of you accepting delivery shall constitute a waiver of any such claim.

Failed Deliveries

Where an item has been returned to us due to an incorrect or incomplete delivery address being supplied, you may be charged a reshipping fee to attempt delivery of your order again.

Where an item has been returned to us due an error on our or our carriers part, you will not be charged for redelivery of your order.

Incorrect Shipping Location Selected

Where you have selected an incorrect delivery location for purposes of calculating shipping charges, we reserve the right to cancel your order or charge you the correct amount.

Undeliverable Locations

We may not be able to deliver to your chosen location. If we can't ship to your chosen location we will cancel your order and refund you the total value of your order; or give you the option to arrange collection and delivery yourself. You will be responsible for paying delivery charges on delivery services organised yourself. If you choose to exercise this right we will refund you any shipping charges paid applicable to the order(s) in question.

Where we can't deliver to your chosen location, but have begun production of an order containing made-to-order products we may not be able to cancel your order. It is your responsibility to ensure we can deliver to your chosen delivery address before you place an order. To determine if we can ship to your destination, please contact us at hello@limner.co.uk.

Imports & Exports

Your order may be subject to import and export laws, regulations and taxes. You must ensure that your order complies with any legal requirements applicable to the products you have ordered.

International shipments may be subject to customs taxes and duties. As the recipient it is your responsibility to pay any charges that arise as a result of any customs taxes and duties. We do not have the capability to inform you of customs charges before you checkout.

International Deliveries

We will cover the cost of re-make, re-packaging and re-delivery due to damaged, lost, incorrect consignments or other factors within our control. However, if the carrier cannot deliver for other reasons over which we have no influence, such as the recipient refusing collection, failing to pay import duty, or the wrong delivery address supplied to us, we reserve the right to ask you to cover the costs incurred.

Lead Time

All lead times quoted on our website refer to business days (days not including weekends and holidays, including our Christmas shut down and bank holidays). These are estimated lead times and are not guaranteed.

If you need your order quickly you can select our priority shipping service. It is your responsibility to ensure that you order from us in adequate time to prevent any disappointment resulting from late shipment.

For very large orders we may need to split ship your items as they become available for dispatch. If we can not agree a solution, we reserve the right to cancel your order and refund any money you have been charged.

Products

Descriptions & Photographs

We make every effort to prevent errors relating to the description or specification of a product or service appearing on our website. If in the unlikely event you receive a product that has been incorrectly described, we will offer you a substitution or refund. Should the substitution cost more than your incorrectly specified product(s), you are responsible for paying the difference. Conversely, if your chosen substitution is cheaper, we will refund you the difference.

Photographs of products have been taken under studio lighting with professional quality camera equipment. Photographs have also been colour corrected using calibrated monitors, by experienced professional photographers. We can not guarantee that the photos you see on screen will look identical to what you receive because:

Your monitor may not display colours accurately
Batches of material can vary
Different lighting environments can have an effect on perceived colours

For these reasons, if exact colour, material or other specification is important to you, we suggest you contact us to request samples before ordering.

Where we deem that the product supplied is a reasonable match to that displayed on our website we may not accept responsibility for replacing or refunding your order.

Availability & Stock

If you have ordered an out of stock item we will contact you to ask if you are happy to wait. If you choose not to wait, we will offer you a substitution or refund. Should the substitution cost more than your out of stock product(s), you are responsible for paying the difference. Conversely, if your chosen substitution is cheaper, we will refund you the difference.

Returns, Refunds, Cancellations & Changes

All returns are subject to our full Return & Refund Policy

Our Liability

We warrant to you that any Product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.

Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the Product you purchased and any losses which are a foreseeable consequence of us breaking the agreement. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us.

This does not include or limit in any way our liability:

(a) for death or personal injury caused by our negligence

(b) under section 2(3) of the Consumer Protection Act 1987

(d) for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us, including but not limited to:

(a) loss of income or revenue;

(b) loss of business;

(d) loss of anticipated savings;

(e) loss of data; or

(f) waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise, provided that this clause shall not prevent claims for loss of or damage to your tangible property that fall within the terms of these Terms relating to breach of contract or any other claims for direct financial loss that are not excluded by any of categories inclusive of this clause.

Written communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights. In the event of a questions or complaints please email hello@limner.co.uk.

Copyright

You may not download or copy the content or other downloadable items displayed on this website for personal or commercial gain unless authorised to do so by a member of our management. Copying or storing the contents of this website is strictly forbidden.

Notices

All notices given by you to us must be given to Limner at the address stated above or emailed to hello@limner.co.uk. We may give notice to you at either the email or postal address you provide to us when placing an order, or in any of the ways specified above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.

Contract

The contract between you and us is binding on you and us and on our respective successors and assigns.

You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.

We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

Events outside our control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

(a) Strikes, lock-outs or other industrial action;

(b) Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

(d) Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;

(e) Impossibility of the use of public or private telecommunications networks;

(f) The acts, decrees, legislation, regulations or restrictions of any government.

Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

Waiver

If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

A waiver by us of any default shall not constitute a waiver of any subsequent default.

No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with the above Terms.

Severability

If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

Entire agreement

These terms and conditions and any document expressly referred to in them, together with our Terms of Website Use, Privacy Policy and Cookie Policy represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing

We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.

Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these terms and conditions.

Our right to vary these terms and conditions

We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.

You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Order Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

Law and jurisdiction

Contracts for the purchase of Products through our site will be governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Complaints process

If you have any complaints about the products or service that we have provided, please contact hello@limner.co.uk and we will do our best to resolve it.

Terms of website use

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website www.schplendid.com (our site). Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

(a) all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and

(b) any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

(d) loss of business;

(e) loss of profits or contracts;

(f) loss of anticipated savings;

(g) loss of data;

(h) loss of goodwill;

(i) wasted management or office time; and

(j) for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to our site

We process information about you in accordance with our Privacy Policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Transactions concluded through our site

Contracts for the supply of goods or services formed through our site or as a result of visits made by you are governed by our terms of conditions of supply.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

If you wish to make any use of material on our site other than that set out above, please address your request to help@schplendid.com

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by English law.